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Home > News & Events > Suspension of CHAS participation for 10 Access Medical Clinics

Suspension of CHAS participation for 10 Access Medical Clinics

 Press Release  

1. The Ministry of Health (MOH) has served notices of suspension of the Community Health Assist Scheme (CHAS) participation of 10 Access Medical clinics. Their suspension from the scheme will take effect from 23 October 2018. 

2. The clinics are: Access (Bedok South), Access (Circuit Road), Access (East Coast), Access (Kim Keat), Access (Marine Terrace), Access (Toa Payoh), Access (Whampoa), Access (Jurong West), Access (Redhill Close), Access (Bukit Batok). (Please refer to the Annex for the addresses of these clinics.) 

3. Audits by MOH on the CHAS claims made by these clinics have revealed severe non-compliances. These clinics had over a period of time variously made numerous non-compliant CHAS claims such as claims for patient visits or chronic conditions with no relevant supporting documentation.  

4. MOH takes a serious view of errant practices in making CHAS claims. We have referred this case to the Police, and will also be referring specific doctors involved to the Singapore Medical Council for further investigation.  

5. Once suspended, these clinics can continue to provide medical treatment, but the treatment they provide will not be covered by CHAS subsidies. Patients in the affected areas may refer to the CHAS website (www.CHAS.sg) for alternative CHAS clinics in the vicinity.  

6. Associate Professor Benjamin Ong, Director of Medical Services, said, “MOH closely monitors claims submitted by clinics, and will not hesitate to take action where there are cases of significant non-compliance. In line with the Singapore Medical Council’s Ethical Code and Ethical Guidelines, doctors cannot abuse the doctor-patient relationship for personal gain. We remind all doctors to act in the best interest of the patient and uphold the highest standards of professionalism. The majority of CHAS clinics comply with the guidelines, and we value their support in helping to make care in the community more affordable and accessible for Singaporeans.”  

7. MOH encourages CHAS patients to actively engage their doctors and dentists if they have any queries on their bills. If they come across any suspicious or unusual CHAS claims made for them, they can contact MOH (1800-225-4122). 

Background on CHAS   

8. Introduced in 2012, CHAS provides subsidies for medical and dental care to Singapore Citizens from lower- to middle-income households, as well as all Pioneer Generation members, at participating General Practitioner (GP) and dental clinics. Today, about 1.3 million Singaporeans have a CHAS or PG card, and they can receive subsidised care at about 1000 GP and 700 dental CHAS clinics islandwide.  

9. CHAS and Pioneer Generation cardholders who wish to check the CHAS subsidies that clinics have claimed for them may do so by logging in to the “MyCHAS” module here MyCHAS  on the CHAS website or by calling the CHAS hotline (1800-275-2427).   


 

MINISTRY OF HEALTH  

8 OCTOBER 2018  

 

 

Annex 

Clinics' Registered Addresses 

Access Medical Bedok South 

59 New Upper Changi Rd #01-1268 Singapore 461059

Access Medical Circuit Road 

88 Circuit Road #01-965 Singapore 370088

Access Medical East Coast 

18 Bedok South Road #01-69 Singapore 460018

Access Medical Kim Keat 

19 Lorong 7 Toa Payoh #01-272 Singapore 310019

Access Medical Marine Terrace 

58 Marine Terrace #01-61 Singapore 440058

Access Medical Redhill Close 

86 Redhill Close #01-600 Singapore 150086

Access Medical Bukit Batok 

164 Bukit Batok Street 11 #01-152 Singapore 650164

Access Medical Jurong West  

463 Jurong West Street 41 #01-564 Singapore 640463

Access Medical Toa Payoh 

66 Lorong 4 Toa Payoh #01-315 Singapore 310066

Access Medical Whampoa 

87 Whampoa Drive #01-869 Singapore 320087

 

Frequently Asked Questions for CHAS patients 

1. How am I affected as an existing CHAS patient of the ten Access clinics?  

Affected patients can continue to benefit from CHAS subsidies at any of the other CHAS GP clinics islandwide. You may find neighbouring CHAS clinics through the “Clinic Locator” tool on the CHAS website (www.chas.sg) or call the CHAS hotline (1800-275-2427).

2. Are there other nearby CHAS GP clinics?  

For your convenience, we have suggested CHAS GP clinics located near the ten Access clinics which you may wish to approach for your next medical appointment with a CHAS GP. Look out for these clinics identified by the CHAS sticker displayed.  

Nearest CHAS GP Clinics from Access Medical (East Coast)  

Clinic Name               

Address 

Telephone Number 

Distance from Access Medical (East Coast)   

Bedok Medical Centre 

18 Bedok South Road,  

#01-57, Singapore 460018 

62414111 

0.00 km 

Bedok Clinic & Surgery 

(Family Medical Centre) 

17 Bedok South Road,  

#01-565, Singapore 460017 

62410943 

0.14 km 

  

W H Yak Family Clinic 

25 New Upper Changi Road, #01-644, Singapore 462025 

64431561 

0.26 km 

Central 24-Hr Clinic (Bedok) 

219 Bedok Central,  

#01-124, Multi Storey Car Park, Singapore 460219 

62476122 

  

0.48 km 

Bedok Central Clinic 

214 Bedok North Street 1, #01-161, Singapore 460214 

62424489 

  

0.58 km 

 

 Nearest CHAS GP Clinics from Access Medical (Bedok South) 

Clinic Name         

Address 

Telephone Number 

Distance from Access Medical (Bedok South)   

Clinic Faridah 

59 New Upper Changi Road, #01-1230, Singapore 461059 

64427480 

  

0.00 km 

  

New Town Clinic Pte Ltd 

59 New Upper Changi Road, #01-1224, Singapore 461059 

64431784 

  

0.00 km 

  

East Coast Medical Centre 

57A New Upper Changi Road, #01-1374, Singapore 462057 

64430109 

  

0.03 km 

Oasis Family Clinic 

56 New Upper Changi Road, #01-1322, Singapore 461056 

64488055 

  

0.15 km 

  

Temasek Clinic & Surgery 

73 Bedok South Avenue 3, #01-460, Singapore 460073 

64436113 

0.56 km 

  

 

 Nearest CHAS GP Clinics from Access Medical (Marine Terrace) 

Clinic Name        

Address 

Telephone Number 

Distance from Access Medical (Marine Terrace)     

Family Medicine Clinic 

58 Marine Terrace, #01-65, 

Singapore 440058 

64491606 

  

0.00 km 

  

Marine Parade Clinic 

59 Marine Terrace, #01-81, 

Singapore 440059 

62419065 

0.14 km 

  

Marine Terrace Family Clinic 

57 Marine Terrace, #01-129, 

Singapore 440057 

64420188 

0.20 km 

  

Faith Family Clinic 

57 Marine Terrace, #01-113, 

Singapore 440057 

64466326 

0.20 km 

  

  

Siglap Clinic Pte Ltd 

308 Telok Kurau Road,  

#01-08, Vibes @ East Coast, Singapore 423858 

63271252 

  

0.46 km 

  

 

 Nearest CHAS GP Clinics from Access Medical (Circuit Road) 

Clinic Name        

Address 

Telephone Number 

Distance from     Access Medical (Circuit Road)   

Lee & Tan Family Clinic And 

Surgery 

72 Circuit Road,                  #01-03, Singapore 370072 

67456877 

0.25 km 

  

C3 Family Clinic 

@Aljunied Crescent 

95 Aljunied Crescent,      #01-509 Macpherson View, Singapore 380095 

67422285 

0.26 km 

  

S T Medical Centre 

95 Aljunied Crescent,       #01-521, Singapore 380095 

67458119 

0.26 km 

  

Chuah Clinic & Surgery Pte 

Ltd 

113 Aljunied Avenue 2, 

#01-19, 

Singapore 380113 

67452104 

0.33 km 

  

  

Teh's Clinic & Surgery 

64 Circuit Road, #01-339, 

Singapore 370064 

67464117 

0.41 km 

  

 

Nearest CHAS GP Clinics from Access Medical (Toa Payoh) 

Clinic Name        

Address 

Telephone Number 

Distance from     Access Medical (Toa Payoh)   

Kin Mun Clinic 

66 Toa Payoh Lorong 4,  

#01-311/313, 

Singapore 310066 

62566353 

0.00 km 

  

Make-Well Family Clinic & Surgery 

70 Toa Payoh Lorong 4, 

#01-351, 

Singapore 310070 

62534235 

0.09 km 

  

Unihealth 24-Hr Clinic 

(Toa Payoh) 

178 Toa Payoh Central,     #01-218, 

Singapore 310178 

62031639 

0.32 km 

  

Healthway Toa Payoh Clinic 

177 Toa Payoh Central 1,  

#01-130, 

Singapore 310177 

62553773 

0.33 km 

  

  

Chng Clinic & Surgery 

178 Toa Payoh Central, 

 #01-236, 

Singapore 310178 

62504522 

0.33 km 

  

 

Nearest CHAS GP Clinics from Access Medical (Kim Keat) 

Clinic Name        

Address 

Telephone Number 

Distance from Access Medical (Kim Keat)     

Finest Health Medical Centre 

19 Lorong 7 Toa Payoh,    #01-268, Kim Keat Palm, Singapore 310019 

62640852 

0.00 km 

  

Oei & Kho Clinic And Surgery 

18 Lorong 7 Toa Payoh,  

#01-250, Singapore 310018 

62501328 

0.08 km 

  

Teoh Clinic Family Practice 

47 Lorong 6 Toa Payoh, 

#01-142, 

Singapore 310047 

62555188 

0.34 km 

  

Tek Dispensary 

4 Toa Payoh Lorong 7,  

#01-115, 

Singapore 310004 

62512256 

0.43 km 

  

Make-Well Family Clinic & 

Surgery 

70 Toa Payoh Lorong 4,  

#01-351, 

Singapore 310070 

62534235 

0.47 km 

  

 

 Nearest CHAS GP Clinics from Access Medical (Whampoa) 

Clinic Name        

Address 

Telephone Number 

Distance from  Access Medical (Whampoa) 

Whampoa Clinic 

88 Whampoa Drive,  

#01-863, Singapore 320088 

62521020 

0.06 km 

  

Winsome Medical & Dental 

Centre (Medical) 

81 Whampoa Drive,  

#01-915, Singapore 320081 

62544568 

0.13 km 

  

N B Tham Clinic Pte Ltd 

8 Whampoa, Singapore - 327718 

62880739 

0.27 km 

  

Heal Medical Centre 

262 Balestier Road, #04 - 02, 

Okio, Singapore - 329714 

62509550 

0.31 km 

  

  

Balestier Clinic And Health Screening Centre 

221 Balestier Road,  

#03 - 04, Rocca Balestier, Singapore -329928 

62588798 

0.41 km 

  

 

 Nearest CHAS GP Clinics from Access Medical (Bukit Batok) 

Clinic Name        

Address 

Telephone Number 

Distance from Access Medical (Bukit Batok)   

Universal Medical Clinic 

(Bukit Batok) 

164 Bukit Batok Street 11,  

#01-144, Singapore 650164 

65639955 

0.00 km 

  

Koh Clinic & Surgery 

166 Bukit Batok West Avenue 8, #01-250,  

Singapore 650166 

  

65619938 

0.04 km 

  

Singapore Family Clinic & 

Surgery 

153 Bukit Batok Street 11,  

#01-284, Singapore 650153 

65679881 

0.16 km 

  

C H Tan Medical Clinic & 

Dental Surgery 

177 Bukit Batok West Avenue 8, #01-259,  

Singapore 650177 

65618712 

0.19 km 

  

  

Q & M Medical Clinic (Bukit 

Batok) 

151 Bukit Batok St 11,  

#01-252, 

Singapore 650151 

65653866 

0.20 km 

  

 

 Nearest CHAS GP Clinics from Access Medical (Jurong West) 

Clinic Name        

Address 

Telephone Number 

Distance from  Access Medical (Jurong West)   

Shine Family Clinic 

463 Jurong West Street 41, #01-560, Singapore 640463 

65637934 

0.00 km 

  

Pristine Medical Clinic 

463 Jurong West Street 41, #01-582, Singapore 640463 

65693455 

0.00 km 

  

Eden Family Clinic 

492 Jurong West Street 41, #01-40, Singapore 640492 

65660257 

0.16 km 

  

Loi & Wong Clinic & Surgery 

492 Jurong West Street 41, #01-08, Singapore 640492 

65626676 

0.16 km 

  

  

Central 24hr Clinic (Jurong 

West) 

492 Jurong West Street 41, #01-54, Singapore 640492 

65657484 

0.16 km 

  

 

Nearest CHAS GP Clinics from Access Medical (Redhill Close) 

Clinic Name        

Address 

Telephone Number 

Distance from Access Medical (Redhill Close)   

Providence Clinic @ Redhill 

86 Redhill Close, #01-596, 

Singapore 150086 

64710301 

0.00 km 

  

Tzu Chi Free Clinic 

(Singapore) 

90 Redhill Close, #01-400, 

Singapore 150090 

64758812 

0.21 km 

  

Dr Steven Ang Aesthetic & 

Family Clinic 

75D Redhill Road, #01-112, 

Singapore 154075 

64767333 

0.36 km 

  

Liew Clinic & Surgery 

116 Bukit Merah View,  

#01-223, 

Singapore 151116 

62707471 

0.40 km 

  

  

Leong Clinic 

63B Lengkok Bahru,  

#01-366, Singapore 152063 

64760572 

0.44 km 

  

 Alternatively, if you would like to search for a CHAS clinic that is located near your home, please click here

3. How can I check my CHAS subsidies balance and transactions?

CHAS and Pioneer Generation cardholders who wish to check the CHAS subsidies that clinics have claimed for them may do so by logging in to the “MyCHAS” module here  MyCHAS on the CHAS website or calling the CHAS hotline (1800-275-2427). 

If you come across any suspicious or unusual claims, please contact the CHAS hotline.