News & Events

Suspension of three CHAS clinics

                                                                                                                                            Press Release 

 

NOTICES OF SUSPENSION OF COMMUNITY HEALTH ASSIST SCHEME (CHAS) PARTICIPATION FOR THREE MEDICAL CLINICS  

 

The Ministry of Health (MOH) has served notices of intended suspension of the Community Health Assist Scheme (CHAS) accreditation of Bedok Day & Night Clinic, Jurong Day & Night Clinic, and MW Medical Centre (Cross Street), on 9 May 2017. 

 

2. Audits by MOH of claims made by the clinics have revealed that the three clinics had over a period of time made numerous non-compliant CHAS claims including claims for consultations and treatments which were not performed. 

 

3. The clinics will be given two weeks to respond to MOH. If they are unable to provide a satisfactory explanation, their CHAS participation will be suspended. If suspended, doctors in the clinics can continue to provide medical treatment, but they will not be able to submit CHAS claims on behalf of patients. 

 

4. MOH takes a serious view of such errant practices. MOH has referred these cases to the Police, and will also be referring the doctors allegedly involved in these errant practices to the Singapore Medical Council for further investigations. 

 

5. Associate Professor Benjamin Ong, Director of Medical Services, said: 

“Through CHAS, MOH has partnered private medical and dental clinics to make subsidised primary care more accessible for lower- to middle-income Singapore Citizens and all Pioneers. CHAS claims submitted by clinics are closely monitored by the Ministry. The majority of our CHAS clinics comply with the rules and guidelines. When there are cases of significant non-compliance, MOH will not hesitate to take action. 

I would like to take this opportunity to remind all doctors of their duty to adhere to the highest standard of professionalism and always act in the best interest of the patient. The Singapore Medical Council’s Ethical Code and Ethical Guidelines state that doctors cannot abuse the doctor-patient relationship for personal gain.”

 

6. MOH encourages CHAS patients to actively engage their doctors and dentists if they have any queries on their bills. If they come across any suspicious or unusual claims, they can contact MOH (1800-225-4122). 

 

Background on CHAS  

 

7. Introduced by MOH in 2012, CHAS provides subsidies for medical and dental care to Singapore Citizens from lower- to middle-income households, as well as all Pioneer Generation members, at participating GP and dental clinics. Today, about 1.3 million Singaporeans have a CHAS or PG card, and they can receive subsidised care at about 950 GP and 700 dental CHAS clinics islandwide. 

 

8. CHAS and Pioneer Generation cardholders who wish to check the CHAS subsidies that clinics have claimed for them may do so by logging in to the “MyCHAS” module on the CHAS website (www.chas.sg) or by calling the CHAS hotline (1800-275-2427). 

 

MINISTRY OF HEALTH  

9 MAY 2017  

 

 Frequently Asked Questions for CHAS patients 

  

 

1. How am I affected as an existing CHAS patient of the three clinics?  

 

 

Affected patients can continue to benefit from CHAS subsidies at any of the 950 CHAS GP clinics islandwide. You may find neighbouring CHAS clinics through the “Clinic Locator” tool here or call the CHAS hotline (1800-275-2427).

 

 

2. Are there other nearby CHAS GP clinics?  

 

 

For your convenience, we have suggested CHAS GP clinics located near the three clinics which you may wish to approach for your next medical appointment with a CHAS GP. Look out for these clinics identified by the CHAS sticker displayed.  

 

 

 

Nearest CHAS GP Clinics from Bedok Day & Night Clinic   

 

Clinic Name         

Address 

Telephone Number 

Distance from Bedok Day & Night Clinic  

Wan Medical Clinic

  

416 Bedok North Avenue 2, 

#01-21, Singapore 460416 

 

62438352

  

0.09 km 

  

KCS Medical Centre

  

515 Bedok North Avenue 2, 

#01-205, Singapore 460515 

 

64438322 

  

0.35 km 

  

Raffles Medical Group 

  

203 Bedok North Street 1,

#01-467, Singapore 460203

 

 68849291 

  

0.43 km 

  

Bedok Central Clinic

  

214 Bedok North Street 1, 

#01-161, Singapore 460214

 

62424489 

0.43 km 

  

 

 

Nearest CHAS GP Clinics from Jurong Day & Night Clinic  

 

Clinic Name         

Address 

Telephone Number 

Distance from Jurong Day & Night Clinic   

Dr Soh Family Clinic 

  

966 Jurong West Street 93,  

#01-221, Singapore 640966 

  

67917735 

  

0.00 km 

  

Foo Clinic 

  

962 Jurong West Street 91,  

#01-306, Singapore 640962 

  

67918853 

  

0.18 km 

  

Apex Medical Centre (Jurong) Pte Ltd 

  

960 Jurong West Street 92,  

#01-172, Singapore 640960 

  

67912292 

  

0.18 km 

  

Healthway Medical Clinic 

960 Jurong West Street 92,  

#01-166, Singapore 640960 

67915680 

  

0.18 km 

  

Drs Oh, Lim, Wong & Partners 

  

959 Jurong West Street 92, 

#01-154, Singapore 640959 

67913988 

0.26 km 

  

 

 

Nearest CHAS GP Clinics from MW Medical Centre 

 

Clinic Name        

Address 

Telephone Number 

Distance from MW Medical Centre   

Chinatown Medical Centre 

   

531 Upper Cross Street,  

#02-64, Hong Lim Complex,  

Singapore 050531 

  

65360988 

  

0.14 km 

  

Family Medicine Clinic Chinatown 

  

133 New Bridge Road,  

#02-09/10, Chinatown Point,  

Singapore 059413 

  

62255155 

0.28 km 

  

Vienna Medical Clinic 

  

277A South Bridge Road,  

Singapore 058826 

  

65368800 

  

0.31 km 

  

Acumed Medical Group  

(Golden Shoe) 

  

50 Market Street, #01-31,  

Golden Shoe Car Park Building,  

Singapore 048940 

  

65327766 

  

0.32 km 

  

  

Hong's Clinic People's Park Centre 

  

101 Upper Cross Street,  

#B1-37, People's Park Centre,  

Singapore 058357 

  

65352169 

  

  

0.41 km 

  


Alternatively, if you would like to search for a CHAS clinic that is located near your home, please click here
 
3. How can I check my CHAS subsidies balance and transactions? 
 
CHAS and Pioneer Generation cardholders who wish to check the CHAS subsidies that clinics have claimed for them may do so by logging in to the “MyCHAS” module on the CHAS website (www.chas.sg) or calling the CHAS hotline (1800-275-2427). 
 
If you come across any suspicious or unusual claims, please contact the CHAS hotline.