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Suspension Of CHAS participation for Joash Family Clinic & Surgery

Press Release 

1.     The Ministry of Health (MOH) has served Joash Family Clinic & Surgery1  a notice of suspension of its Community Health Assist Scheme (CHAS) participation. The suspension will take effect from 26 April 2019.

2. Audits by MOH on the CHAS claims made by Joash Family Clinic & Surgery revealed severe non-compliances. The clinic had over a period of time made numerous non-compliant CHAS claims such as claims for patient visits with no relevant supporting documentation. 

3. MOH takes a serious view of such errant practices in making CHAS claims. We have referred the case to the Police. The doctors from this clinic will also be referred to the Singapore Medical Council if found with any medical mismanagement or unethical behaviour.

4. Once suspended, the clinic can continue to provide treatment, but the treatment it provides will not be covered by CHAS subsidies. CHAS patients of the suspended clinic may also refer to the CHAS website ( for alternative CHAS clinics in the vicinity. 

5. MOH closely monitors clinics’ CHAS claims and most CHAS clinics comply with our guidelines. MOH takes a serious view of breaches of our CHAS guidelines and will not hesitate to take action where non-compliance is uncovered. We also remind healthcare professionals to uphold a high standard of professionalism and adhere to their Ethical Code and Ethical Guidelines. 

6. MOH encourages CHAS patients to actively engage their doctors and dentists if they have any queries on their bills. If they come across any suspicious or unusual CHAS claims made for them, they can contact MOH (1800-225-4122).

7. CHAS and Pioneer Generation cardholders who wish to check the CHAS subsidies that clinics have claimed for them may do so by logging into the “MY CHAS” module here on the CHAS website or by calling the CHAS hotline (1800-275-2427).  



10 APRIL 2019 

1Joash Family Clinic & Surgery, 1030 Upper Serangoon Road, S534767 
Nearest CHAS GP Clinics from Joash Family Clinic & Surgery 

Clinic Name 


Telephone Number 

Distance from Joash Family Clinic & Surgery 

Khoo Clinic & Surgery 

998 Upper Serangoon Road  

Singapore 534737 

6288 0457 

0.13 km 

Simon Road Family Clinic 

9 Simon Road 

Singapore 545895 

6287 8755 

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Chiew Clinic Pte Ltd 

2 Kovan Road, #01-09, Simon Plaza 

Singapore 548008 

6382 8002 

0.39 km 

Healthcare Medical @ Kovan 

208 Hougang Street 21, #01-205 

Singapore 530208 

6282 1118 

0.52 km 

Lim Country Clinic 

208 Hougang Street 21, #01-207  

Singapore 530208 

6286 8047 

0.52 km